Update on PowerSchool  Data Security Incident

Dear MPS Families,

We are writing to update you regarding the recent cybersecurity incident involving PowerSchool, the software vendor that provides our Student Information System (SIS).

Key Updates:

  • PowerSchool began sending notifications to affected individuals in late January using the email address ps-sis-incident@mail1.csid.com

  • Experian will provide FREE identity protection and credit monitoring services

  • Services available to ALL current/former students affected, regardless of Social Security Number (SSN) exposure

  • Parents/guardians will be notified for affected minors

What to Expect:

  • Experian will send direct email notifications to affected individuals or their parents/guardians

  • Email will include complete instructions for activating and accessing services

Need Help?

Our commitment to protecting students and their families remains our highest priority. We appreciate your continued support and understanding.

Sincerely,
Middletown Public Schools